Trust & underwriting

Built for scrutiny

Underwriters evaluate software merchants on transparency, lawful use policies, refunds, fulfilment realism, and how sensitive data is handled. This page summarizes how Draft Services aligns with those expectations.

Open merchant kit (URLs · screenshots · copy-paste)

Identifiable merchant of record

Transactions are billed to Draft Services FZ-LLC, SMBA0343, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE. RAKEZ Services Licence 47022146 (valid until 12 June 2027).

Cardholder data never reaches our servers

Checkout is hosted by Shopify on its PCI DSS Level 1 certified infrastructure. Selecting a product on this site creates a checkout session and redirects the buyer to Shopify; card number, expiry, and security code are entered only on Shopify's pages.

Draft Services operates no card input fields, transmits no PAN through its own JavaScript, and stores no cardholder data at rest. That keeps this merchant in PCI DSS SAQ A scope — the smallest assessment category available to an e-commerce seller.

Mandatory legal policies — always accessible

Comprehensive Terms of Service, Privacy Policy, Refund Policy, and Delivery Policy are linked from every page footer. Chargeback guidance encourages customers to email support before disputed claims.

Refunds aligned with underwriting risk

Void Space and Tester licences include a cited 14-day guarantee where stated in Refund Policy—with clearly listed exclusions (Tips and activated Void Account Space). That clarity reduces preventable disputes.

Digital fulfilment disclosed

Licences deliver by automated email instantly after authorised payment confirmation. Physical goods are not shipped. Customers know exactly what they are buying (Delivery Policy).

High-risk mitigation — acceptable use

Void Space is for legitimate admin, QA, sandboxing, demo, recovery, or classroom workloads on hardware you're authorised to control. Selling our software for circumvention or unlawful activity is forbidden and may result in licence revocation. See Terms — Acceptable Use.

Cookies & GDPR / PDPL language

Visitors see consent for essential-only cookies aligned with Privacy Policy. Claims about EU GDPR and UAE PDPL are documented there for cross-border purchasers.

Questions before onboarding? Email support@draftservices.com — WhatsApp +971 564 297 209.